Coronavirus Update

Coronavirus Update from Catholic Charities of Kansas City-St. Joseph

 

We are still here to help.

A decent job is vital to maintaining a healthy, stable life. Part of our mission is to extend the tools and resources necessary to helping vulnerable populations (ex-offenders, those struggling with poverty, seniors, discouraged workers, etc.) find and keep work.

Kansas City Welcome Center Office Service Update

  • Welcome Center client hours are as followed: Monday through Thursday; 8:00 a.m. -3:30 p.m. Financial assistance will be provided by appointment from 8:00 a.m. -12:00 p.m. Walk-Ins will be accepted for basic needs assistance (food, diapers, hygiene, resources) from 1:00-3:30 p.m. New clients in need of diapers may sign up for HappyBottoms on Monday and Wednesday; 1:00-3:30 p.m. Existing HappyBottoms clients may receive their diapers Monday through Thursday; 1:00-3:30 p.m.
  • There is a limit of 5 people waiting in the lobby at any one time
  • Only one person per household will be allowed in the lobby and meeting room with the Welcome Center staff
  • Once the lobby reaches capacity, clients waiting to be seen will be asked for their cell number, and requested to return to their vehicle to wait for a call when space allows for their return to the lobby. Clients who have walked or used public transportation will be served as soon as possible.
  • Our staff are wearing masks to protect themselves and the client.
  • Clients will be asked to wear a mask, and one will be provided if the client does not have a mask. Services will still be provided to clients who choose not to wear a mask.

St. Joseph Welcome Center Office Service Update

  • Welcome Center client hours are as followed: Monday through Thursday; 8:00 a.m. -3:30 p.m. Financial assistance will be provided by appointment from 8:00 a.m. -12:00 p.m. Walk-Ins will be accepted for basic needs assistance (food, diapers, hygiene, resources) from 1:00-3:30 p.m
  • Welcome Center client hours are as followed: Monday through Thursday; 8:00 a.m. -3:30 p.m. Financial assistance will be provided by appointment from 8:00 a.m. -12:00 p.m. Walk-Ins will be accepted for basic needs assistance (food, diapers, hygiene, resources) from 1:00-3:30 p.m
  • There is a limit of 5 people waiting in the lobby at any one time.
  • Only one person per household will be allowed in the lobby and meeting room with the Welcome Center staff • Once the lobby reaches capacity, clients waiting to be seen will be asked for their cell number, and requested to return to their vehicle to wait for a call when space allows for their return to the lobby. Clients who have walked or used public transportation will be served as soon as possible.
  • Our staff are wearing masks to protect themselves and the client.
  • Clients will be asked to wear a mask, and one will be provided if the client does not have a mask. Services will still be provided to clients who choose not to wear a mask.

Staff from Mom’s Empowerment, Supportive Services for Veteran Families, Individual Development Accounts, and Permanent Housing are still here for you. Case managers and specialists will speak with clients via telephone; no in-person meetings at this time although arrangements will be made for clients who need to submit documents or provide signatures. Reach out to your case manager if you have questions.

We are cancelling group classes and workshops. However, employment services staff are available to provide one-on-one coaching and resume assistance. Call either the Kansas City or St. Joseph office to connect to this program.


In addition, watch our social media for information about online presentations from both our employment and children/family staff members.

We are asking volunteers to patiently wait a few weeks to resume their volunteer activity.

Job retention workshop

Protecting the health of our staff and visitors

We have asked all our staff and volunteers to follow guidance from the CDC regarding frequent handwashing and cleansing of surfaces and covering their coughs and sneezes.
 


Our staff who greet clients are wearing masks and gloves and cleaning surfaces that are frequently touched at regular intervals throughout the day.
 


Both our physical offices are open, but a have limited staff on-site as we phase out our remote work and return to the office. Clients, volunteers, and employees who are sick are asked to remain at home.
 


This situation is fluid and changes frequently. We are actively monitoring current information and adjusting accordingly.


 
It is now and always has been, Catholic Charities mission to provide support for the most vulnerable in our communities, and we are gathering data and planning for what actions we should take to assure that assistance is uninterrupted and is delivered safely.

How can you help

You can help us respond swiftly and provide assistance to those in need with a financial contribution.

We will use donations to assure continuity of services for our at-risk families. Thank you for your generous support in this time of uncertainty and anxiety.

WE WILL CONTINUE TO UPDATE THE INFORMATION ON THIS PAGE FOR CLIENTS, VOLUNTEERS AND DONORS.
Updated February 5, 2021

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